Delivery Information

FRIENDLY AND EFFICIENT DELIVERY

Free delivery within 10 miles, subject to a minimum order of £40.

Local Delivery – north west Cumbria and Lake District:

Our delivery rates are as follows:

  • Orders over £40, within a 10 mile radius – free
  • Orders under £40, within a 10 mile radius – £5
  • All orders within a 10-15 mile radius – £5
  • All orders within a 15-20 mile radius – £10
  • All orders within a 20-25 mile radius – £15
  • All orders within a 25-30 mile radius – £20
  • Next day delivery – delivery fee plus £12

Distances are based upon deliveries from our base near Cockermouth. Delivery fees will be calculated based on your delivery postcode when you place your order.

If you live beyond 30 miles, please give us a call to discuss delivery options as we will try our best to accommodate your requirements.

Deliveries will usually be made on a Wednesday or a Sunday. We aim to deliver orders within 3-7 days of orders being placed. We do offer a next day delivery service at a cost of £12 on top of the normal delivery fee. Please add this to your order in the online shop.

Where possible we seek to keep customers informed of when you will receive your delivery, so please ensure that the phone number you give us when placing your order is the best number for us to contact you on. We will send email confirmation once your delivery has been made.

If you have any specific delivery requirements please let us know when placing your order using the notes section, and we will try our best to accommodate your request. If we cannot meet your requirements, we will phone you to discuss alternative arrangements.

Bulk deliveries will be made using a trailer. The wood will be unloaded at the closest point we can access with the trailer.

You do not have to be in to receive your delivery. However, it does help us if you can leave details when placing your order of where you would like your wood left if we deliver it when you are not in. This can be done using the notes section when placing your order.

Collections

If you would prefer, we do offer a click and collect service. Please select ‘Collection’ at the checkout. When we have received your order and payment, we will contact you to arrange a collection slot from Rose Barn, High Lorton, CA13 9UQ.

National Deliveries:

We offer UK wide delivery via a courier, subject to a delivery charge dependent on location and the quality of products you wish to order. Please contact us to discuss deliveries out with Cumbria.